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Avoiding Cultural Oops: How to Directly Communicate without Crossing the Line

Do you find yourself on the thin line of wanting to be direct without crossing the line into being too directive where you lose clients, customers, direct reports (and fail your coaching exam)? My desire to see coaches getting the best results and being more positively impactful led me to creating a 7 week class on this misunderstood and underutilized competency. In our VUCCA (Volatile, Uncertain, Culturally Complex, Ambiguous) world and given we all harbor unconscious bias, we are not always clear about how to communicate effectively without crossing a line and unintentionally offending.

Discover increased awareness and demonstrate increased mastery
The line you do not want to cross! between direct and directing Magical Metaphors
A “back door to the brain” approach
How to be culturally “just right” on the “Directometer” Modalities will include brief teach pieces with examples, practice, and debrief

Participants will earn 1 Core Competency CCE for attending this webinar. 

Marilyn O’Hearne, MSW and International Coach Federation Master Certified Coach, is a globally experienced (since 1998; in 40 countries), Culturally Intelligent executive, leadership and team coach; mentor coach and trainer of other coaches; and presenter. With Marilyn acting as their visionary thought partner, leaders move from the overwhelm and uncertainty of our rapidly changing world to clarity, focus and transformation. Marilyn’s centered listening and honest, compassionate truth telling inspire quickly established trust, confidence. Marilyn is a recognized thought leader in the areas of unconscious bias, CQ and EQ, having published the book, Breaking Free from Bias: Preventing Costly Complaints, Conflict, and Talent Loss, as well as contributing to two coaching books, including Law and Ethics in Coaching (“The Intersection of Culture and Ethics”). Throughout her 21+ years as a global leader and coach working with clients in 40+ countries, Marilyn has lived in Brazil, Spain, and the US, served as an University Adjunct Professor (including International Business, Organizational Behavior) and coached extensively in Asia Pacific; with her most recent assignment in Ethiopia. Her experience includes a Director level position in Brazil, six years as Director, International Coach Federation Global Board and training and mentoring hundreds of coaches internationally including her own Culturally Intelligent Programs.

All virtual events are 12-1 pm Central/ 1-2 pm Eastern.
Wednesday, November 4, 2020, 12:00 PM until 1:00 PM
online via Zoom
Join details will be sent 24 hours prior to the webinar

Additional Info:
Registration is not available online - contact the event coordinator
Payment In Full In Advance Only
No Fee